Refund & Cancellation Policy

The short version

Every purchase — one-time or subscription — carries a 7-day, no-questions-asked refund. Email support@visa-planner.com from your account email within 7 days of payment and we refund it in full. That's the whole policy; the rest of this page is detail.

How to request a refund

• Email support@visa-planner.com from the email address on your account within 7 days of the payment.
• Include the payment reference if you have it (it's in your purchase confirmation and on your account page) — it speeds things up, but we can find your purchase without it.
• No reason required. Feedback is welcome but optional.

When the money arrives

We initiate the refund within 2 business days of your request, through Razorpay, to your original payment method. Banks and card networks then take 5–10 business days to credit it — UPI refunds are usually faster, international cards can take the full window. The amount and currency refunded are exactly what you paid.

Cancelling a subscription

• Cancel anytime from your account page — self-serve, no email needed, effective immediately.
• You will not be billed again after cancelling.
• If you cancel within 7 days of a charge, that charge is covered by the refund policy above — just ask.

Digital delivery

Visa Planner is a fully digital service: your plan unlocks immediately after payment and nothing is physically shipped, so there are no shipping costs, timelines, or return logistics. The 7-day refund applies even though you get instant access.

After the 7 days

Outside the window, refunds are at our discretion — but if something is genuinely wrong (you were double-charged, a corridor you paid for was materially incorrect, the service failed you), write to us. Being fair matters more to us than the calendar. Duplicate payments are always refunded in full, whenever noticed.

Contact

support@visa-planner.com — refunds, cancellations, billing questions. We answer within 2 business days.